Maintenance and support in Patna

A retained team for patches, backups, and “the site is down” — so your staff are not guessing in the admin panel at midnight.

Maintenance and Support at Star Digital Software in Patna

About this service

Once a site or product is live, most failures are missed updates, full disks, or a plugin that broke checkout. We take that off your plate: monitoring, patches, and a person who already knows your stack. This is not a classroom SLA; we agree hours and response in writing.

Reliable updates, fixes, and 24/7 technical support.

Who it is for

Owners who already have a site or app and need it kept current, secure, and recoverable.

How we work

Audit

Stack, backups, and who has admin access.

Retain

A monthly plan with what is included and what is extra.

Report

You see what we changed, not a silent black box.

Packages

Live products for Maintenance and Support. Book a demo to see the one that fits.

Product plans

Compare Micro, Basic, Advance, and Premium. ★ marks a premium or optional add-on.

Feature comparison for Maintenance and Support product plans
Feature Micro Basic Advance Premium
Core updates Included Included Included Included
Security patches Included Included Included Included
Off-site backup Not included Included Included Included
Uptime check Not included Included Included Included
Content edits (hours / month) 1 3 8 16
Staging before go-live Not included Not included Included Included
Emergency call-out Not included Not included Limited Included ★
Support Email Priority Priority+ 24×7 Premium ★

Plan prices

Micro

₹3,999 / year

A live site that only needs patches

Choose Micro

Advance

₹16,000 / year

Several properties and a backup routine

Choose Advance

Premium

₹28,000 / year

SLA cover and emergency call-out

Choose Premium

Questions about Maintenance and Support

Do you only support work you built?

We prefer our own builds. We can take over a clean, documented site after an audit.

Is support 24/7?

Emergency contact can be. Routine work is during agreed hours. We write that into the plan.

Talk about Maintenance and Support

Tell us the outcome you need. We will say if this service is the right fit.

Book a demo All services